OIC Why deactivating a user's account caused failed Salesforce outbound messages — Cloud Customer Connect
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OIC Why deactivating a user's account caused failed Salesforce outbound messages

in Data Integration

We have several OIC integrations in PROD that were successfully receiving updated/new inserts from Salesforce outbound messaging.

However, when we deactivated an OIC user's account, these integrations stopped receiving the outbound messages and no instances were created.

While viewing one of the integrations, an error appeared on the Edit outbound messaging page in Salesforce trigger component, which may have been 'CASDK-0032: Unable to validate the resource' . (we should have captured the error, but we immediately activated the user's account since the issue is in PROD)

Here is the page that had the error:

After activating the user's account, the issue completely went away.

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