Issue with Quote Having Product Linked to Inactive Pricebook Entry
Summary:
We’re trying to determine if there is a way to handle the following scenario:
- A product was added to a quote while its pricebook entry was active.
- The pricebook entry was later deactivated.
- As the quote is marked as active, it throws the following error when syncing back to the opportunity:
The partner site could not be updated. The following errors were returned:
Field integrity exception: PricebookEntryId (pricebook entry is inactive)
We’d like to understand if there is a recommended way to handle this scenario without having to remove the product from the quote (specifically in cases where orders have already been placed for that product).
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