Approval rule using BPM: Approval Routing for Absence Donation to AOR not working — Cloud Customer Connect
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Approval rule using BPM: Approval Routing for Absence Donation to AOR not working

in Fusion Applications Administration

Summary:
I am configuring approval routing for the donation absence so that requests are directed to a specific AOR. Despite following the recommended BPM Worklist steps and setting the appropriate representative, the approval is not routing as expected and results in an error
I was informed that the AOR for Absence Donation transactions can only be configured via BPM Worklist, not the Transaction Console

Configuration details:

  1. Setup and Maintenance: Manage Task Configurations for Human Capital Management"
  2. Searched for "AbsencePlanBalanceDonationApproval," clicked on Assignees, then "Go to Rule."
  3. Expanded the rule to view both IF and THEN conditions

Configuration in BPM:

IF:

Tagged:

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