Maximum File Attachment — Cloud Customer Connect
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Maximum File Attachment

Summary:

We are checking on the possibility of increasing our maximum attachment limit. Currently, we are at 10 files with 1.5 MB.

Content (please ensure you mask any confidential information):

I have reviewed this document (https://support.oracle.com/ic/builder/rt/customer_portal/live/webApps/customer-portal/?anchorId=&documentId=KB65484&page=sptemplate&sptemplate=km-article) and am I correct that:

  • The limit next to 10 is 25?
  • If above is yes, what will be the file size?
  • What does "Must be purchased by an Oracle Sales Representative" means for the 25 files?
  • Will there be a cost?
  • Will that require business justification?

Version (include the version you are using, if applicable):

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