Our O365 inbox is stating that it is "full" and not sending 2-way email, Can we delete old messages? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Our O365 inbox is stating that it is "full" and not sending 2-way email, Can we delete old messages?

Summary: We have a storage issue with our inbox and it is stating full and not allowing emails to relay back and forth between ORC and Outlook.

Content (please ensure you mask any confidential information): Are we able to delete OLD messages without affecting those that have already been sent between ORC and Outlook? Will this cause any downstream impacts?

Version (include the version you are using, if applicable): 25B

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!