Vbs redwood migration personalization helper tool overwrote more than expected in import — Cloud Customer Connect
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Vbs redwood migration personalization helper tool overwrote more than expected in import

Summary:

Personalization helper tool import issue- overwrote more than expected



Content (please ensure you mask any confidential information):

We recently used Oracle’s Personalization Helper Tool in a Dev environment, expecting it to only impact Core HR-related personalizations. However, after importing and publishing the changes, we realized the tool had overwritten a broader set of files within the VBS extension — including in-progress Recruiting work and updates to other modules that were not intended to be touched.

What Happened:

  • We exported a ZIP from VBS using the Personalization Helper Tool, selecting only Core HR-related components for the report and migration.
  • Because no recent Core HR work had been done in VBS, we didn’t pull the most up-to-date export — assuming the import would only affect Core HR pages.

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