the candidate’s status remains active instead of transitioning to inactive
Summary:
When the state is changed to "Screening Failed" after sending a decline email, the candidate’s status remains active instead of transitioning to inactive.
Content (please ensure you mask any confidential information):
When the state is changed to "Screening Failed" after sending a decline email, the candidate’s status remains active instead of transitioning to inactive. After updating the CSP template to include additional states, the "Screening Failed" state currently only has the "Send Notification" action, which triggers the decline email to candidates in that state. During testing, we observed that even after the state changes to "Screening Failed" and the decline email is sent, the candidate status does not update to inactive.Could someone help explain why this is happening and advise on how to ensure the candidate status changes to inactive when