Issue with calendar invite notification to learners — Cloud Customer Connect
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Issue with calendar invite notification to learners

Summary:


We noticed an issue when using the “Send Alert to Learner” feature. After sending the alert, the learner receives an email with offering details, a list of activities, and a calendar invite

For this offering, we have a 2-day workshop but the calendar invite only shows the session on the 2nd day. This may confuse learners, as they may think the workshop is only one day.

Could you please advise if there is a configuration we missed, or how we can ensure the calendar invite includes both sessions?

Also, we would like to confirm who receives the email when we click “Send Alert to Learner”:

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