When a line is shipped via FBDI, the Planned Delivery Date defaults to the Actual Ship Date — Cloud Customer Connect
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When a line is shipped via FBDI, the Planned Delivery Date defaults to the Actual Ship Date

Summary:

I'm noticing that when a line is shipped via FBDI, the Planned Delivery Date is being populated with the Actual Ship Date, for Sales Orders and Transfer Orders, which is misleading.

For Transfer Orders, when shipments are processed manually through the UI, the system sets the Planned Delivery Date same as Requested Delivery Date from the Transfer Order. However, when the same process is done through FBDI, the Planned Delivery Date is instead same as Actual Ship Date.

Is this expected behavior? Does the Planned Delivery Date not function as intended when using FBDI for shipment processing?


Content (please ensure you mask any confidential information):

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