Error configuring Personal signature for agents in Redwood Helpdesk
Hi All,
We have set the below profile options to 'Yes'.
ORA_SVC_ENABLE_PERSONAL_SIGNATURE
ORA_SVC_HRHD_ENABLE_PERSONAL_SIGNATURE
Assigned 'Next Gen Human Resource Help Desk Agent' seeded role to the user. However, we are receiving below error when trying to configure Personal Signature as an Agent.
Navigation : Helpdesk > Quick actions — My Signature
@Michelle Walter-Oracle Please provide insights on this issue.
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