How to pass Incident field as run-time filter to standard Search knowledge base report — Cloud Customer Connect
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How to pass Incident field as run-time filter to standard Search knowledge base report

in Reporting & Analytics for B2C Service 1 comment

Summary:

I have an incident field, based on which the Search Knowledge base report in the Rich Text editor should be filtered. I want to filter answers.nl, based on the incident field. Is there a way to do it?

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