The conversion rate USD is not defined error in RSSP — Cloud Customer Connect
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The conversion rate USD is not defined error in RSSP

edited Jul 25, 2025 3:13AM in Self Service Procurement 9 comments

Summary:

User is not able to add the item with USD currency. Get the error

Unable to add the item

The conversion rate USD is not defined. Please contact helpdesk.

This error is faced in Redwood and not in Classic. In Classic, able to add the item with USD currency.

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