Approval Notification comment box is missing — Cloud Customer Connect
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Approval Notification comment box is missing

At past companies, there was always a Comment box on approval flows. It was not required, but just there for approvers and reviewers to enter information, as needed. I have noticed I don't see it here, and am wondering how to get it back? In BPM, I have the comments as optional because I don't want to require there is always a comment, but want users to have the option. I did just follow the steps here: but then I have to go to Actions > Add Comment and I've have never had to do this before? Maybe this company should have done this a while ago, but I remember back in 2021 the comments box was available in a past life.

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