You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Inconsistent and intermittent issues with Create Work Relationship since moving to Redwood

in Human Capital Management 11 comments

Summary:

Since enabling Redwood for Core HR client is encountering issues with Create Work Relationship but is inconsistent and can't always replicate in lower instances (am logged in as this user with same roles/privileges and system is recent refresh). When testing find no issue - is only in PROD.

In this example Contingent Worker record terminated as at 11/07 and new employee work relationship being added as at 14/07. Client has done this consistently over the last 3 years with no issue and now since Redwood encounters odd behaviour.

Types of issues:

  • When attempting to Create Work Relationship gets to When and Why page and BU field is greyed out. Exits and restarts process and now field available
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!