Unable to see Cancellation Reason in UI for Negotiation (not visible backend column or UI field) — Cloud Customer Connect
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Unable to see Cancellation Reason in UI for Negotiation (not visible backend column or UI field)

in Sourcing 2 comments

Summary:

Hello Experts - How we can track the "Cancel Document Reason" within a negotiation as well. Currently, when the negotiation owner performs the "Cancel Document" action, they enter the reason under the "Note to Supplier" section.

Content (please ensure you mask any confidential information):

This Note to Supplier is then included in the external email which is sent by application to the supplier contact in RFQ. However, we have observed that there is no visible backend column or UI field within the application that displays the cancellation reason for internal collaboration team or any other members. Could you please advise if there is a way to view "Cancel Document Reason"?

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