Help Desk | Instant feedback Release 25C — Cloud Customer Connect
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Help Desk | Instant feedback Release 25C

Hi All,

I would like to ask if the Instant Feedback feature for the Help Desk will be available with the 25C release.
This functionality would be used to to map the level of satisfaction of the user who uses the service.

We have reviewed the following Oracle Community discussion where this feature is mentioned:
https://community.oracle.com/customerconnect/discussion/859029/feedback-for-hr-help-desk?utm_source=community-search&utm_medium=organic-search&utm_term=instant+feedback+help+desk

Could you please confirm us if it's a correct information?

Thank you,
Regards

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