Does the sensitivity of an excel file matter for a request load? — Cloud Customer Connect
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Does the sensitivity of an excel file matter for a request load?

edited Jul 16, 2025 2:21PM in Enterprise Data Management 1 comment

Hello, I downloaded 2 identical Company Maintenance files out of EDMCS. One of the excel files was marked with a sensitivity of Internal and the other was marked with a sensitivity of confidential (By default they are internal when downloaded, but a user set their copy to confidential). The file marked with Internal sensitivity will upload without issue. However, the file marked with confidential sensitivity will not upload. The only difference I note between the files is the sensitivity. Do you think this could be the issue?

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