Terminated employee -Processing monthly deduction rather than the outstanding balance — Cloud Customer Connect
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Terminated employee -Processing monthly deduction rather than the outstanding balance

Summary:

If we terminate an employee, the payroll processing monthly deduction is rather than the outstanding balance.

Expecting to calculate the outstanding balance instead of the monthly deduction amount. How to achieve?

Example:

Added the voluntary deduction element entry to employee (00123) from 01/01/25 for £1200 total and a monthly deduction of £100 a month. I ran quick pays for each month, January to June, and then terminated his employment from 04/07/25. Then ran a quick pay and it still only deducted £100 rather than the outstanding balance.

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