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HR, Payroll and Pensions administrator unable too view any employee information

in Human Capital Management 1 comment

Summary:

HR, Payroll and Pensions administrators who had role permissions added after our redwood go live are unable too view any employee information other than for their direct reports

Following our Redwood go live we have a number of new starters and existing staff with newly assigned role permissions who are unable to view any employee information other than for their direct reports despite having the same roles as other colleagues who can view employee information.

Is anyone experiencing similar and is there a workaround or something we've missed to enable these admin to view staff records?

Thanks

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