Difference btween two actions promote, Promote and Change Position — Cloud Customer Connect
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Difference btween two actions promote, Promote and Change Position

Summary:

Hi All,

 

I am not clear with the difference between Promote vs Promote and Change Position. Why Oracle introduced two different actions but behavior is same?

I have gone through below CC post as well it is mentioned for Promote action we can make position field visible and editable but i did not find any editable option to make position field editable.

Can you please suggest on this

Promote vs Promote and Change Position (2nd question) — Cloud Customer Connect

Promote vs Promote and Change Position — Cloud Customer Connect

Also If we want to keep only one action available then how to remove other action from User access?

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