Unable to retrieve the Task Payload attribute from assignment for new hire in DOR Workflow — Cloud Customer Connect
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Unable to retrieve the Task Payload attribute from assignment for new hire in DOR Workflow

in Human Capital Management

Summary:

Hello Experts,

We have faced a critical approval issue for Document of Record for new hires. If we create the new hire through "Hire an Employee", "Add Pending Worker" or from Recruiting, the system is unable to detect any task payload assignment attribute in the Document of Record Approval Rules (even the hire date is earlier than the document of record creation date). Hence, it leads to wrong approval routing when submitting the Document of Record. It happens after 25B release so we are not sure whether the new release has caused the issue.

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