Error When Activating Job Offer Letter Templates - ORC — Cloud Customer Connect
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Error When Activating Job Offer Letter Templates - ORC

edited Jul 21, 2025 12:34PM in Recruiting, Opportunity Marketplace 1 comment

When I update our job offer letter templates, it happens the same way every time. I update all the templates as required by the business and save them as draft. Then when I go back to activate them, I can activate the 1st one right away, but if I attempt to activate the 2nd one immediately following, I get an error:

Unable to retrieve content. Additional information for "Remote Region error ##":

The Recruiting Content Library task couldn't be called. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

It's not a problem with permissions because I am able to activate them all eventually, but I have to wait a few minutes between each one (and sometimes have to bounce between browsers) in order to get them all activated. Am I the only one experiencing this, and does anyone know why it happens like this?

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