Can ORC-MS Graph ("All Users") sync Outlook interview cancellations to automatically update ORC? — Cloud Customer Connect
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Can ORC-MS Graph ("All Users") sync Outlook interview cancellations to automatically update ORC?

in Recruiting, Opportunity Marketplace 1 comment

Summary:

Does the Oracle Recruiting Cloud integration with Microsoft Graph, particularly in "All Users" mode, support the automatic synchronization of interview cancellations from Outlook back to ORC?

Content (please ensure you mask any confidential information):

We are currently utilizing the Oracle Recruiting Cloud integration with Microsoft Graph for interview management. We've set up the "Single User" option for testing and have observed that interviews scheduled from ORC correctly synchronize with participants' Outlook calendars.

However, the issue we're encountering is that when a recruiter or hiring manager attempts to cancel an interview directly from their Outlook calendar, this action does not reflect or cancel the interview event within ORC. The cancellation is only effective if performed directly from the Oracle Recruiting Cloud interface.

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