Custom tokens are not showing in Preview Offer Letter — Cloud Customer Connect
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Custom tokens are not showing in Preview Offer Letter

Summary:

Hello,

I created a custom data model for our Offer Letter template and tested it using both RTF and PDF output formats. When I run the report directly, all the tokens I inserted into the RTF template are displaying correctly using the XML from the custom data model. However, after uploading the RTF template to the Recruiting module and previewing the offer letter for some candidates, the custom tokens are not displaying as expected.

Location of my Data Model and Report: Shared Folders/Custom/Logo

Content (please ensure you mask any confidential information):

Fields

ATTRIBUTE_CHAR6 AS SECURITY_SCREENING_FLAG

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