How to Receive WhatsApp Messages from Twilio into OIC — Cloud Customer Connect
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How to Receive WhatsApp Messages from Twilio into OIC

edited Jul 28, 2025 5:16AM in Integration

Hi everyone,
I’m trying to integrate Twilio WhatsApp with Oracle Integration Cloud (OIC). I’ve tested sending messages from Twilio successfully, but now I want to know if it's possible to receive incoming WhatsApp messages from my Twilio account and redirect them to an OIC integration. Can OIC handle incoming requests from Twilio’s webhook, and if so, how is the authorization handled since I don’t see a Basic Auth option in Twilio settings? Any help or examples would be appreciated.

Thanks!

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