Approval Routing to Parent Position Incumbent with Multiple Incumbents - Position Approvals — Cloud Customer Connect
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Approval Routing to Parent Position Incumbent with Multiple Incumbents - Position Approvals

Summary:

We have a position change transaction where approval is set to go to the Parent Position Incumbent. The parent position has two incumbents, but the approval is routed to only one.

Is the approval assigned randomly or based on the incumbent’s tenure?

Has anyone experienced this behavior?


Version (include the version you are using, if applicable): 25B

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