How do I match up user ID in the console with user details in the system?

Summary:

I have already enabled my domain to allow the OGL to capture the usernames of users in my application. However, all the reports I pull still show a generic user ID with a code that I cannot associate with an employee in my organization. I would like to know if there are any further configurations that need to be enabled or what I should do to obtain this information.

Thank you

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