How to Configure and Use Email Tool in AI Agent Studio — Cloud Customer Connect
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How to Configure and Use Email Tool in AI Agent Studio

in Oracle AI for Fusion Applications 10 comments

Summary:

Has anyone used the Email Tool in AI Agent Studio? I am not clear on how to configure and use it, especially for setting up the recipients LOV (List of Values). In our use case, we create a record in a custom object in SaaS, and after the record is created, we need to send an email notification to a set of users with the details of the created record.

  • Can someone please guide us on:-
  • How to configure the recipients LOV for the Email Tool
  • How to trigger the email notification after record creation
  • Any best practices or examples for this scenario
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