Can we reject IDR invoices? — Cloud Customer Connect
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Can we reject IDR invoices?

Summary:

We are using Oracle Cloud Payables with Intelligent Document Recognition (IDR) to process supplier invoices. We would like to understand how the system handles scenarios where critical fields—such as Business Unit, Supplier Site, Org ID, Liability Account, or Invoice Number—are missing or incorrect during IDR invoice capture.

Specifically:

  • Does IDR have a built-in mechanism to reject such invoices before they are sent to the Payables Interface?
  • If not, are these invoices rejected during the "Import Payables Invoices" process?
  • What is the recommended approach to track and handle such rejected invoices?
  • Is there a way to configure auto-rejection or validation rules within IDR or Payables to handle incomplete invoices?

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