Error When Moving Candidate to HR After Department Change within a Position — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error When Moving Candidate to HR After Department Change within a Position

Hello Oracle Community,

We are encountering an issue in Oracle HCM Cloud when the department is changed in a position within Workforce Structures. After making this change, users face errors when attempting to move a candidate to HR during the recruiting process.

Issue Details

  • Scenario:
    • The department is updated for a position in Workforce Structures.
    • When progressing a candidate to HR (e.g., during conversion from candidate to pending worker), an error occurs "JBO-29000".
  • Workarounds Attempted:
    1. Re-add the position in the offer to resync:
      This previously resolved the issue, but it is no longer effective.
    2. Add the position while converting the pending worker to employee:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!