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Error When Moving Candidate to HR After Department Change within a Position

in Recruiting, Opportunity Marketplace 1 comment

Hello Oracle Community,

We are encountering an issue in Oracle HCM Cloud when the department is changed in a position within Workforce Structures. After making this change, users face errors when attempting to move a candidate to HR during the recruiting process.

Issue Details

  • Scenario:
    • The department is updated for a position in Workforce Structures.
    • When progressing a candidate to HR (e.g., during conversion from candidate to pending worker), an error occurs "JBO-29000".
  • Workarounds Attempted:
    1. Re-add the position in the offer to resync:
      This previously resolved the issue, but it is no longer effective.
    2. Add the position while converting the pending worker to employee:
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