Help clarify the IAM upgrade by environment type — Cloud Customer Connect
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Help clarify the IAM upgrade by environment type

in Identity and Access Management

Hi team,

Could you please help clarify a potential misunderstanding, from one of our customers?

In a nutshell,

  • They are trying to confirm that the IAM upgrade will not upgrade all environments at the same time.
  • With Development and Test going first, so they can validate before the production upgrade.

The confusion stems from the following:

  • They understood the IAM upgrade will be managed by a new concept called 'Family' / from readiness sessions
  • 'Family' currently includes their entire prod/dev/test pod
  • Which means all environments in the family will be upgraded at the same time.

However, on the IAM documentation:

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