Assistance Required to Identify Root Cause of Number Format Issue in Custom RTF Templates

Hi Team,

We’re experiencing an issue with custom RTF templates where a predefined number format behaves inconsistently—working correctly for some users, but displaying incorrectly for others. However, when we checked the seeded report outputs, they appear consistent across all users.

Could someone please help us pinpoint the root cause of this discrepancy?

Thanks,

Baswanth