Has anyone found a fix or work around for the Packages for Post Offer Checks - Background Screening? — Cloud Customer Connect
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Has anyone found a fix or work around for the Packages for Post Offer Checks - Background Screening?

Summary:

In the Redwood requisition creation flow on the Background checks page, since 25B the option to add package for Packages for Post Offer Checks-background screening initiated does not appear. Oracle SR was created - they related it to "Bug 38171242 - REDWOOD: BGC SECTION SHOWING ONLY THE FIRST PACKAGE ON CREATE REQUISITION PAGE".

We are a high volume recruiter and it is not feasible for our recruiters to manually trigger the background for each candidate when they sign their offer and complete background disclosure form. Has anyone found a work around or fix?

Content (please ensure you mask any confidential information):

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