Reverse Terminated Employee Missed in June & July Payroll — Cloud Customer Connect
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Reverse Terminated Employee Missed in June & July Payroll

Summary:

An employee got terminated and assignment status update to Inactive-Payroll Eligible effective from June 1st 2025. So in the June month payroll run this employee not got paid. (as we have excluded terminated employees from payroll run)
But later HR reversed termination and assignment got updated back to Active-Payroll Eligible after the June Month Payroll run.

In the July month payroll HR expected the system will pick up the June month elements and pay it as retroactive pay. But system not picked up June month elements and only paid July.

We replicated this entire case into test instance and Rolled back the July month runs . Then we have submitted the retroactive notifications report. But no events observed. We have attached the screenshots for your reference in the document. Please advise if we need to add any attributes to be added to pickup retro events while assignment change due to reverse termination.

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