Integrate RMC Incidents generated out of control violations with external systems like Service Now

Summary: Our client needs references of where RMS incidents generated out of control violations have been integrated with external IT helpdesk like Service Now

Content (please ensure you mask any confidential information): As part of RMC risk controls , the client does not want to set up a separate helpdesk to manage incidents generated out of control violations. They want the incidents to be integrated with IT helpdesk like service now. While RMC does provide rest API 's for doing so , are there any references where this has already been done.

Version (include the version you are using, if applicable): 25B