OTBI showing home department instead of worked/cost department for reported hours — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

OTBI showing home department instead of worked/cost department for reported hours

We’ve noticed a reporting discrepancy between HCM and OTBI when it comes to department allocation for hours worked.

In HCM, an employee’s hours are correctly charged to the department where the work was actually performed (let’s call it “Worked Department”).

However, when we run an OTBI report using the worker’s department field, those same hours show under the employee’s home department (the department on their profile) instead of the worked/cost department.

It appears that OTBI is defaulting to the home department rather than the department associated with the actual hours worked.

Question: Is there a way in OTBI to pull the

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!