BPM Worklist, unable to locate historical notifications — Cloud Customer Connect
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BPM Worklist, unable to locate historical notifications

edited Aug 18, 2025 1:17AM in Human Capital Management 1 comment

We are attempting to trace a specific document record related to a workflow transaction processed in January 2025 for audit purposes. For some reason, we have been unable to locate it in the transaction console history or archived records. However, we were able to identify the transaction through an SQL search.

Based on the current archive setup, the search results should consistently display when searching historical records. However, when performing a wildcard search, only finance-related transaction history appears, while the HCM ones do not.

Any help please? If the record can be found via UI/transaction search result? Thanks

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