Case Management/HR Helpdesk delivered OTBI reports not opening — Cloud Customer Connect
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Case Management/HR Helpdesk delivered OTBI reports not opening

edited Aug 4, 2025 2:06PM in Reporting & Analytics for Fusion Service

Hi Everyone,

I am facing issue accessing the delivered case management OTBI analyses that is found under Shared Folders > Service > Embedded Content > all Help Desk subject areas. None of the reports are opening even for HR Helpdesk.

Has anyone faced anything similar to this with the reports?

Thank you!

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