How to filter on email group subscribers who are also globally unsubscribed? — Cloud Customer Connect
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How to filter on email group subscribers who are also globally unsubscribed?

edited Jul 28, 2025 6:54PM in Eloqua 6 comments

I am currently in search of a workaround that would allow me to more efficiently identify what contacts in my Eloqua instance are subscribed to an Email Group ("As of now") but are also currently unsubscribed.

After some initial confusion, I stumbled upon this Knowledge Article that confirms that the "Subscribed to Groups as of now" logic is actually flawed in the UI and excludes contacts who are still subscribed to an email group, but who are also globally unsubscribed.

This is an issue because in the event of a transaction message required to send to a particular email group, there does not appear to be a way to actually segment these contacts.

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