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Unable to access acount as adminstrator when account only has one user

in Identity and Access Management

Summary:

I have a free tier account with only one user (me). When I log in to the console, I am unable to access my instances etc and am unable to upgrade to a paid account. In both cases, I am directed to contact my administrator. Is it possible to grant full administrator access to single user account or is my account now effectively orphaned. The instances are still up.

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