Admin taking the Reassign action causing approval issue for Job req. & job offer — Cloud Customer Connect
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Admin taking the Reassign action causing approval issue for Job req. & job offer

Summary:

Admin taking the "Reassign" action in transaction console is causing approval issue for Job requisition and job offer approval process.

Content (please ensure you mask any confidential information):

Dear All,

We have received the below client query:

In cases wherein one of the approvers is not available to approve and the Admin is asked to take action on an ongoing Job requisition or Job offer approval process, the only option available to Admin is to 'Reassign' the approval to another user.

However, as per Oracle recommendation (as in sc below) we have been advised to use the 'Delegate' option only and not to use 'Reassign' as the entire hierarchy gets altered causing a break in the approval and hence approval issues.

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