Redwood: Item Shortage Parameter is not honoring Criteria Rules — Cloud Customer Connect
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Redwood: Item Shortage Parameter is not honoring Criteria Rules

in Inventory Management

Summary:

Item Shortage Parameter is not honoring Criteria Rules.

  • It is mandatory to specify a Default Category in the Shortage Parameter, and the system does not allow selection of multiple values. As a workaround, we have selected one random category for this field.
  • We then created a rule including an additional category for which we would like to view shortages on the Item Shortage UI, and saved it successfully.
  • However, even after running the “Refresh Item Shortage Data” job, items (e.g., Item Code - 300020) that belong to the category specified in the rule are not appearing on the Item Shortage UI.
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