How to add credit note for an invoice from previous month to current month on a retired asset. — Cloud Customer Connect
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How to add credit note for an invoice from previous month to current month on a retired asset.

We have a scenario that is disturbing our books. We received an invoice in Feb, that got transferred to Assets and Asset got successfully created.

The team then retired the asset. In June AP received the credit note for the Asset. Since the asset was already retired by then our team delete the source lines for Credit not from Mass addition screen last month. Now this balance is not clearing from AP. We tried to move the lines for the credit note again this month by running create mass additions. But these lines are not getting transferred to Asset anymore.

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