FYI user not receiving attachments in learning request
Summary:
learning request process follows below Flow
Requestor - Employee
Approver - HR
FYI - Finance team
Employee raises non-catalogue learning request with the required details by attaching supporting documents (which will have the details of course and the payment details).
HR will receive the request and approve the request after reviewing the details. As HR as approver they are receiving the details in approval notification with attachments.
Once HR approved, Finance team (which are added as FYI in approval workflow) are receiving notification with the details provided in application but not the attachments.
Since the attached documents has all the payment information, it is mandatory to have them for finance team (who are added as FYI) to pay to employees.