The pay_entry_pkg.load_entry_info procedure couldn't be completed — Cloud Customer Connect
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The pay_entry_pkg.load_entry_info procedure couldn't be completed

edited Jul 30, 2025 3:15PM in Payroll and Global Payroll Interface (GPI) 4 comments

Summary:

Trying to update the EffectiveEndDate for an element entry with ReplaceLastEffectiveEndDate as 'Y'. HDL load errors with the error "The pay_entry_pkg.load_entry_info procedure couldn't be completed. Contact your help desk."

Content (please ensure you mask any confidential information):

METADATA|ElementEntry|AssignmentNumber|EffectiveStartDate|EffectiveEndDate|ElementName|EntryType|LegislativeDataGroupName|MultipleEntryCount|ReplaceLastEffectiveEndDate
MERGE|ElementEntry|E000001|2024/11/01|2025/07/31|<ElementName>|E|US Legislative Data Group|2|Y

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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