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Chinese Characters not correctly displayed

in Account Reconciliation 9 comments

Summary:


  • I tried opening the file with Excel by using the 65001 Unicode (UTF-8) conversion, this allows Chinese characters to be correctly displayed, however, if saving the file in Excel under same format (text or csv) Chinese characters turn out unreadable again.  To keep the correct UTF-8 formatting we need to copy Excel cells' values to Notepad, that inherits the correct character set, save the file to txt and then doing the import in ARCS Balance Explanation, this way we get the correct characters back in ARCS.  We need to know what else we need to do to have the correct
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