"You don't have permission to access this information contact your help desk" ICP

Dears,

need your support ,

one of approvers workflow not part of HR team , so that he did not have access to employees information , once he recived the notification recived below balnk inofrmation with "You don't have permission to access this information contact your help desk"

this employee defined in workflow as assigned to AOR.

Need your urgent support.