The "Prepare" button is inactive on Manage Archive and Purge Data — Cloud Customer Connect
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The "Prepare" button is inactive on Manage Archive and Purge Data

edited Aug 8, 2025 10:28AM in General Ledger & Intercompany

Summary:

The prepare button is inactive when I am trying to select the business object as per the information as provided in the document to Archive and Purge the accounting data?

The Enable Business object suggest that as we select the business object "Prepare" button needs to be clicked, but the prepare button is inactive.

It only gives me option to "Enable"

Has anyone faced such issue?

Also, the required role is assigned to the user to perform this activity.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Reference Document:

Implementing Enterprise Structures and General Ledger

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