Reassign and Return Buttons Missing in PR Line to Buyer and Requester– Redwood UI — Cloud Customer Connect
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Reassign and Return Buttons Missing in PR Line to Buyer and Requester– Redwood UI

edited Aug 1, 2025 2:22AM in Purchasing 1 comment

Summary:

We are encountering an issue in the Redwood interface where the “Reassign” and “Return” buttons are not appearing on the Purchase Requisition (PR) Line to Buyer and Requester screen. This functionality is expected but currently missing.

We have performed the following investigations:

  • Searched the Oracle Community and MOS for similar issues or known bugs.
  • Reviewed setup and configurations in the Redwood environment.
  • Used Visual Builder Studio (VBS) to attempt creating business rules to expose or trigger these actions, but no related actions were found.

Despite these efforts, we have not been able to resolve the issue. We need Oracle support to investigate the root cause and advise if this is a missing feature, a configuration issue, or a known bug in the Redwood UI.

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