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Questions Regarding Authentication for Oracle Generative AI Agents Integration

edited Jul 31, 2025 5:34PM in Oracle AI for Fusion Applications

Hello,

I'm trying to implement some features of Oracle Generative AI Agents within Oracle Service Cloud (RightNow). I came across this blog post, which demonstrates how to integrate AKS Agents into RightNow.

However, I have some questions regarding the authentication method for the AI Agent endpoints. When I view the agent endpoints in OCI, I don't see the typical authentication details that RightNow uses to connect—such as the tenancy OCID, user OCID, fingerprint, and private key.

Where in the OCI console can I find this information to configure the integration?
Additionally, is it possible to call AI Agent endpoints from Postman?

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